How do I best select a shoe size for my baby? 

It's simple, take a look at our handy sizing guide here. All you need is a ruler to measure the underside of your baby's foot then match that to size on the chart. For more information check out our size guide here.

What are your shoes made from? 

All our shoes are 100% leather. Our laces are 100% cotton and any silver fixtures are stainless steel. 

How do I clean my baby shoes? 

Check out our care instructions here

What shoe size should I buy if I'm buying as a gift? 

We suggest you purchase based on the baby's age or you could go for one size up from the baby's current age. That way the baby will get more wear out of your gift. We are also more than happy to exchange unworn shoes for another size. View our exchange policy here

Are your baby teethers safe? 

They sure are. All of our wooden teethers are sanded and smoothed and haven't been treated with any nasty chemicals or stains. The beautiful colour of our wooden teethers are the natural colour of the wood. 

How do I clean my teething rings and toys?

Check out our care instructions here

I've seen something I love on Instagram, how do I find it on your site? 

You shop our insta gallery here

How long will it take to receive my order? 

It depends on what delivery option you opt for at the time of purchase. We suggest checking out our shipping information page here. 

What payment options do you offer? 

We offer a variety of payment options including buy now, pay later options; AfterPay and Laybuy, and buy now options linking to your most recent third party payment provider. We accept all major credit cards, Apple Pay, Google Pay & PayPal.

What is LayBuy? 

LayBuy is a buy now, pay later service independent of Little Big Ltd. LayBuy allows you to purchase your items today and pay over 6 weekly instalments with no added interest.

To understand more about how to purchase from our site and pay later using LayBuy you can review their full terms and conditions by visiting their website www.laybuy.com

What is AfterPay?

AfterPay is a buy now, pay later service independent of Little Big Ltd. AfterPay allows you to purchase your items today and pay over 4 fortnightly instalments with no added interest. 

To understand more about how to purchase from our site and pay later using AfterPay you can review their full terms and conditions by visiting their website www.afterpay.com

Any other questions?

Feel free to pop us an email by using our contact page here or email hello@ltlbig.co.nz.